FAQS
When will my order arrive?
We dispatch within 1–3 business days and delivery takes 7–15 business days across the U.S. — so plan on 8–18 business days door to door. Shipping is $4.99, or free from $75.
How do your sizes run?
True to size for most styles; each product page has its own size chart. Between sizes? We suggest sizing up — and you can always email us your measurements for a recommendation.
Are your "orthopedic" shoes medical devices?
No — they’re fashion footwear designed with extra cushioning and arch support for everyday comfort. For medical conditions, please consult a healthcare professional.
Can I change or cancel my order?
No — they’re fashion footwear designed with extra cushioning and arch support for everyday comfort. For medical conditions, please consult a healthcare professional.
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